What to Do First

What to Do First

Before servicing the computer, determine whether or not the damage applies to the warranty by referring to the following:

  During the warranty period, the customer may be responsible for repair costs if the damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.

The following list provides some common items that are not covered under warranty and some symptoms that could indicate that the system was subjected to stresses beyond normal use.

Warranty Coverage Notes

The following is not covered under warranty:

If the following symptoms are present, they could indicate the damage was caused by non-warranted activity:

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