| Symptom or Error |
FRUs of the SelectaDock,
Sequence of Actions |
| Beep sounds continuously. |
1. Verify that the ThinkPad model is
correct (See General Preparation)
2. Security feature group
3. Main card
4. Audio card |
Keyboard-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
One or more keys do not work on the
external keyboard, but the SelectaDock
is otherwise functional. |
1. Go to External Keyboard |
Indicator-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
Power-good light does not turn on,
fan does not run, and the computer is
not functional. |
1. See Undetermined Problems. |
Computer is functional and the fan
runs, but the power on indicator does
not turn on. |
1. Check the connector for the LCD indicator
2. Main Card
3. Go to Power Supply |
The LCD indicator (SelectaDock)
for the hard disk drive stays on. |
2.5-inch hard disk drive on the
UltraBay tray or IDE drive in the
hall-height bay of the SelectaDock |
The LCD indicator (SelectaDock)
for the hard disk drive is
not working, but the
SelectaDock is functional. |
1. Check the connector for LCD indicator
2. LCD Circuit Board Group (SelectaDock II)
Upper cover group (SelectaDock III)
3. Main card |
Power-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
Although the computer is powered off,
the fan of the SelectaDock power supply
is running. |
1. Power supply unit |
The power of SelectaDock cannot be
powered off. |
1. Reseat the port replicator and
the computer
2. Power supply unit |
Peripheral-Device-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| The external monitor screen changes colors. |
1. Go to External Display |
UltraBay II Tray-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
The HDD or FDD on the UltraBay tray
does not work correctly. |
1. Reseat the drive.
2. Reseat the power cable and SCSI cable
of the UltraBay tray.
(See UltraBay Tray)
3. Check that:
a. The drive works correctly if it
is installed in the UltraBay of
the computer.
b. Whether the IDE connector of the
UltraBay tray is connected
correctly.
c. No more than two IDE devices are
installed including a device in
the half-height bay.
4. Run the drive test.
5. Main card |
PC-Card-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| PC Card does not work. |
1. Reseat the PC card.
2. Check that:
a. The PC card is functional
when installed in the computer
or another SelectaDock
b. The PC card is correctly set up,
including the computer resource
assignments and device driver
installation.
3. Run the diagnostic test for
the PC Card.
4. Main card |
SCSI Device-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| The external SCSI device does not work. |
1. Verify the SCSI device is
powered on.
2. Verify the SCSI device is
terminated at the last device.
3. Reseat the drive.
4. Run the drive test.
5. Main card |
| The internal SCSI device does not work. |
1. Reseat the drive.
2. Verify the SCSI cable
connections.
3. Verify the terminator on the
SCSI drive in the SelectaDoc
is removed.
4. Run the drive test.
5. Main card |
Audio-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| Audio equipment does not work. |
Verify that:
1. The audio equipment works when
connected directly to the computer
2. The audio equipment is designed to
be supported by this product. |
Sound Blaster-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
The Sound Blaster or compatible
adapter card does not work. |
Check that:
1. The game switch is set to
the OFF position.
(See Feature Description.)
Because of a resource conflict,
the Sound Blaster does not work when
the MIDI/joystick port is enabled.
2. The MIDI/joystick of the computer
has also been disabled. See the
user's guide of the computer. |
MIDI / Joystick-Port-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| The MIDI/joystick does not work. |
Check that:
1. The game switch is set to the ON
position. (See Feature Description.)
2. The computer supports the MIDI
device, when the problem occurs only
during MIDI operation. |
Adapter-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| The adapter card does not work. |
Verify that:
1. The adapter card is designed for the
docking station adapter slot.
2. The system resources are assigned
correctly by its utility program,
if the adapter card is a non-PnP ISA
adapter bus type.
3. The driver diskette is up to date.
Contact the driver manufacturer.
The accompanying diskette may
support only older desktop
computers.
See the adapter documentation that came
with the option to diagnose problems. |
USB Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| USB device does not work. |
Verify that:
The device self-test runs correctly.
Check that:
1. Connect the device to the computer
and works
2. Make sure that the device is set
correctly
3. Run the advanced diagnostics test
for the USB
4. Main card
5. USB card
6. USB cable |
Wake Up on LAN-Related Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
The SelectaDock Docking
System does not wake up. |
1. Check the connection of the wake up-
on LAN signal cable.
2. Make sure the network setting is
correct.
3. Make sure that the computer model is
770 and the wake up on LAN (WOL)
is enabled.
4. Main card.
5. Wake up on LAN (WOL) signal cable. |
Intermittent Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
| An intermittent problem occurs. |
The problem can be difficult to
analyze because it occurs just
once in a while. If your docking
station has such a problem,
verify that:
1. The computer is firmly attached
to the docking station.
2. All cables and power cords are
securely connected to the
SelectaDock system and to the
attached options.
3. The SCSI device is correctly
terminated.
4. Do the loop test. (See
How to Run the Diagnostics)
If these items are correct and the
problem still persists, go to
Undetermined Problems. |
Other Symptoms
| Symptom or Error |
FRUs of the SelectaDock
Sequence of Actions |
The Computer does not work and the
power-on indicator does not turn on,
but the fan runs. |
1. See Undetermined Problems. |
There is a Program-load error
during remote IPL from the file server. |
1. Network Adapter |
The HDD-3 or HDD-4 is not
recognized and no error codes
appeared on the screen.
(The password of the HDD-3 or
HDD-4 is still set.)
NOTE: The HDD-3 or HDD-4 icon indicates
the 2.5-inch ThinkPad hard disk
drive installed in the SelectaDock. |
1. Remove the hard disk password
for the ThinkPad hard disk as
follows:
a. Remove the hard disk drive from
the SelectaDock Docking System and
install it to the computer.
b. Remove the hard disk password. |
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