Checkout Guide (2640-560x - 60x, 70x)

Checkout Guide

Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only   IBM products.

  1.  Obtain the failing symptoms in as much detail as possible.
  2.  Verify the symptoms by attempting to re-create the failure by running the  diagnostic tests or by repeating the same operation.

    NOTE: To run the diagnostics, refer to 'Running the Diagnostics'

  3.  Use the following table with the verified symptom to determine  which page to go to. Search the symptoms column  and find the description  that best matches your symptom; then go to the page shown in the Go to column.

    Symptom Go to
    Power failure.
    (The power indicator does not go on
    or stay on.)
    'Power Systems Checkout'
    POST does not complete.
    No beeps/error code are indicated.
    'Symptom-to-FRU Index'
    and then use the
    'No Beep Symptoms' table.
    POST beeps, but no error codes are
    are displayed.
    'Symptom-to-FRU Index'
    and then use
    the 'Beep Symptoms' table.
    POST detected an error and
    displayed numeric error codes.
    'Symptom-to-FRU Index'
    and then use the
    'Numeric Error Codes' table.
    The diagnostic test detected an
    error and displayed an FRU code.
    'Running the Diagnostics'
    The configuration is not the same
    as the installed devices.
    'Checking the Installed Devices List'
    Other symptoms
    (such as LCD display problems).
    'Symptom-to-FRU Index',
    and then use
    the 'Other Symptoms' table.
    Symptoms cannot be recreated.
    (Intermittent problems.)
    Use the customer reported symptoms
    and go to 'Symptom-to-FRU Index'

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