Modem Board Checkout

Modem Board Checkout

Do the following to isolate the problem to the system internal modem:

For TP 390E - (2626)

1.  Boot from and start PC Doctor. (See 'PC Doctor System Diagnostics' for details.)
2.  Select Diagnostics.
3.  Select Other Devices.
4.  Run Modem Loopback Test and Modem Dialtone/DTMF Test.
5.  Follow the instructions in the message window.
6.  If the test detects a modem problem, replace the modem card.

For TP 390/i Series 1700 - (2626, 2627)

1.  Go to the Startup menu by selecting Modem Dial and Data Transfer in the diagnostics diskette.
2.  Follow the instructions in the message window.
3.  If the test detects a modem problem, replace the modem card.