Checkout Guide (WorkPad z50 - 2608)


  Checkout Guide


Use the following procedure as a guide for computer problems.

  1.  Obtain the failing symptoms in as much detail as possible.
  2.  Verify the symptoms by attempting to re-create the  failure by running the diagnostic test  (refer to 'Running the Diagnostics Test') or by  repeating the same operation.

    Note:   To run the diagnostics test, refer to 'Running the Diagnostics'.
     If the symptoms are intermittent and cannot be re-created  (and therefore not verified), go to 'Symptom-to-FRU Index'  and then go to 'Intermittent Problems'.

  3.  Use the following table with the verified symptom to determine which section to go to.
     Search the symptoms column, and find the description that best  matches your symptom, then go to the page shown in the (below) Refer To column.

Symptoms (Verified) Refer To
Power failure:
The power indicators
(AC Adapter LED or Power
on/Battery status LED)
are not lit.
'Power Systems Checkout'.
Audio is not properly
functioning.
'Audio Checkout'.
Keyboard does not work
properly.
'Keyboard Checkout'.
Internal fax/modem does
not work.
'Modem Checkout'.
Suspect mainboard or
ROM card problems.
'ROM Card Checkout'.
Track Polnt problems. 'TrackPoint Checkout'.
Cradle does not
communicate properly.
'Cradle Checkout'.
External monitor does
not display.
'External Monitor Self-Test'.
The diagnostic test
detected an error and
displayed an error code.
'Running the Diagnostics Test'
Other symptoms (such as
LCD display problems).
'Symptom-to-FRU Index'
PC cards do not work. 'PC Card Slots Test'
Brightness/contrast
buttons do not work.
'Brightness/Contrast Buttons Checkout'


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