Power-on self-test (POST) messages
Power-on self-test (POST) messages
If you receive an error message during the power-on
self-test (POST), completing the steps outlined in this
section might enable you to resolve the problem.
Note:
If you have just added, removed, or changed the
location of a device and you receive an error
message, you must reconfigure the server. Follow the
procedure described in
Configuration/Setup utility program menus.
If this procedure does not eliminate the error message,
then proceed with the following instructions.
- Write down all error code numbers and descriptions
that appear on the screen as you start the server.
(Note that a single problem can cause several error
messages to appear. When you correct the cause of
the first error message, the other error messages
probably will not appear on the screen the next time
that you power-on the server.)
- If you have set a power-on password and have the
password prompt set to On or Dual, a password
prompt appears. If you have set both power-on and
administrator passwords, you can type either of the
passwords at the password prompt. However, if you
think you might need to change any settings in the
Configuration/Setup Utility program, you must type the
administrator password at the password prompt. If
you type the power-on password, you will be able to
view the error codes and error code descriptions that
are displayed on the POST Startup Errors screen,
you will also be able to view limited information in the
Configuration/Setup Utility program. However, you
will not be able to change any settings.
- In the case of most errors, the Configuration/Setup
Utility program starts automatically so that you can
attempt to identify and correct the problem. When the
Configuration/Setup Utility program starts, a screen
titled POST Startup Errors appears. (Note that the
POST Startup Errors screen does not appear
immediately. You must wait approximately one
minute.) If the POST Startup Errors screen does not
appear, proceed to step 6.
- At the POST Startup Errors screen, select Continue
if you want to access the Configuration/Setup Utility program menu.
Select Exit Setup if you want to exit
from the Configuration/Setup Utility program. (For
more information on exiting from the
Configuration/Setup Utility program, go to the
Attention: section that follows step 5d)
To select an item, press the Up Arrow (
) or Down
Arrow (
) key to highlight the item, then, press Enter.
- If you selected Continue in step 4, the
Configuration/Setup Utility program menu appears on
the screen. You will see a pointer next to any menu
items that indicate components that are
malfunctioning or that have been changed since the
last time you powered-on the server. If you did not
knowingly make a change to a flagged component,
that component is probably malfunctioning. If you
made a change, continue here. If you did not make a
change, go to the Attention: section that follows step 5d.
To use the Configuration/Setup Utility program, do the following:
- Select the menu item that is flagged (or that you
want to view) by pressing the Up Arrow (
) or
Down Arrow (
) key, then, press Enter.
- A new menu specific to the item that you
selected appears. Press the Left Arrow (<) or
Right Arrow (>) key to toggle between choices
for a menu item. (Note that each menu item has
a Help screen. To view the Help screen, select
the menu item, then, press F1.)
- When you have finished viewing and changing
settings, press Esc to return to the
Configuration/Setup Utility program menu.
- Before you exit from the program, select Save
Settings. When you exit from the
Configuration/Setup Utility program menu (see
step 5e), the operating system will start
automatically (unless there is an unresolved
problem with the startup device).
- Attention - If
you did not change any settings in the
Configuration/Setup Utility program, note the following:
- You will get an error message if you
exit from the Configuration/Setup Utility program without selecting
Save Settings. The operating system will not start, but the server will
automatically restart. When the server restarts, you will get a POST error
message, and then the
Configuration/Setup Utility program will again start automatically.
- You will not get an error message if
you select Save Settings and then exit from the Configuration/Setup Utility
program. The system will save all settings as they currently appear in the
Configuration/Setup Utility program, and the operating system will start
(unless there is an unresolved problem with the startup device).
- To exit from the Configuration/Setup Utility
program, press Esc and follow the instructions on the screen.
- For more information about error messages see
Symptom-to-FRU index.
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