Using Electronic Support services

Using Electronic Support Services

If you have a modem, you can get help from several popular services.
Bulletin boards and online information services provide assistance through question-and-answer message areas, live chat rooms, searchable databases, and more.

Technical information is available on a wide range of topics. In addition, the latest device driver updates are available.

The IBM Bulletin Board System (BBS) can be reached 24 hours a day, 7 days a week.
Modem speeds of up to 14400 baud are supported. Long distance telephone charges might apply.

To access the IBM BBS:

•  In the U.S., call 1-919-517-0001.
•  In Canada:
  •  In Montreal, call 514-938-3022.
  •  In Toronto, call 905-316-4255 or 416-956-7877.
  •  In Vancouver, call 604-664-6464.
•  In the U.K., call 01256 336655.