Getting Help Online
Online Housecall is a remote communication tool that allows an IBM technical-support representative to access your system by modem.
Many problems can be remotely diagnosed and corrected quickly and easily.
In addition to a modem, a remote-access application program is required.
This service is not available for servers. There might be a charge for this service, depending on the request.
For more information about configuring your system for Online Housecall: