General CHECKOUT - AT Bus
< ERROR CODES (AT-Bus / PS/1 Aptiva) |
MEMORY Problems
+---+
|001|
+---+
- Power-off the computer and all external devices.
- Check all cables and power cords.
- Make sure there are no diskettes in the drives.
- Power-on all the external devices.
- Power-on the computer.
+---+
Yes No-+002|Go to step 014
| +---+
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|003| IS the ERROR 162 ?
+---+ +---+
Yes No-+004|Go to step 014
| +---+
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|005| IS the DIAGNOSTIC PROGRAM LOADED FROM the LAN ?
+---+ +---+
Yes No-+006|insert the Adv.Diag. Diskette. Go to step 009
| +---+
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|007| Load the diagnostic program from the server.
+---+
DID the PROGRAM LOAD SUCCESSFULLY ?
+---+
Yes No-+008|If the problem occurred during the Remote Initial
| +---+Program Load (RIPL), replace the Network Adapter.
| if it did not occur during RIPL, go to
| 'SYMPTOM-to-FRU Index (AT-Bus)'.
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|009| - Press Ctrl+Alt+Del and check for the following responses:
+---+
1. One or two short beeps.
2. IBM logo screen appears.
DID YOU RECEIVE the RESPONSES LISTED ABOVE ?
+---+
Yes No-+010|Go to 'SYMPTOM-to-FRU Index (AT-BUS)'
| +---+If that does not correct the problem, go to
| 'UNDETERMINED Problems'.
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|011| - Press ENTER
+---+
HAS the CONFIGURATION INTENTIONALLY CHANGED ?
+---+
Yes No-+012|Type N, then go to step 020.
| +---+
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|013| - Type Y to run Automatic Configuration and verify the error
+---+ is no longer present. If you return to this point again,
go to step 011 and type N.
+---+
|014| IS the DIAGNOSTIC PROGRAM LOADED FROM the LAN ?
+---+ +---+
Yes No-+015|Insert the Advanced Diagnostic Diskette.
| +---+Go to Step 018
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|016| Load the diagnostic program from the server.
+---+
DID the PROGRAM LOAD SUCCESSFULLY ?
+---+
Yes No-+017|if the problem occurred during the Remote initial
| +---+Program Load (RIPL), replace the Network Adapter.
| if it did not occur during RIPL, go to
| 'SYMPTOM-to-FRU Index (AT-Bus)'.
+-+-+
|018| - Press Ctrl+Alt+Del and check for the following responses:
+---+
1. One or two short beeps.
2. IBM logo screen appears.
DID YOU RECEIVE the RESPONSES LISTED ABOVE ?
+---+
Yes No-+019|Go to 'SYMPTOM-to-FRU Index (AT-BUS)'.
| +---+If that does not correct the problem, go to
| 'UNDETERMINED Problems'.
+-+-+
|020| - Press ENTER.
+---+ - Select test system.
- Select system checkout.
Go to 'RELATED SERVICE INFORMATION' for:
° Incorrect keyboard responses
° Incorrect printer responses
° Incorrect display responses (jittering, rolling,
shifting, or out of focus)
IS the LIST OF INSTALLED DEVICES CORRECT ?
+---+
Yes No-+021|Go to 'INSTALLED DEVICES LIST'
| +---+
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|022| Run the advanced diagnostic tests.
+---+
DID the TEST IDENTIFY A FAILURE ?
Note: If the test stops and you cannot continue, replace
the last device being tested.
+---+
Yes No-+023|You may have an intermittent problem:
| +---+
| ° Check for damaged cables and connectors.
| ° Reseat all adapters, drives and modules.
| ° Check the system unit fan for proper operation.
| ° Start an error log using a DOS formatted
| diskette and run the test multiple times.
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|024| Follow the instructions on the display.
+---+ If that does not correct the problem, go to
'SYMPTOM-to-FRU Index (AT-Bus)'.
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