| Symptom/Error |
FRU/Action |
| A no beep and a blank or unreadable |
1. System Board |
| display during POST. |
2. Voltage Converter |
| (See 'Power Systems Checkout' |
3. Communications Cartridge |
| before replacing any FRUs.) |
4. Hard Disk Drive |
| |
5. Display Control Card |
| |
6. Any options |
| |
7. Power source when failing |
| A no beep with a blinking cursor. |
1. System Board |
| |
2. Display Control Card |
| |
3. Communications Cartridge |
| A no beep with a normal |
1. Speaker |
| display during POST. |
2. Indicator Card |
| |
3. System Board |
| |
4. Keyboard Control Card |
| A no beep and the computer |
1. System Board |
| hangs after displaying memory count. |
2. Communications Cartridge |
| |
3. Hard Disk Drive |
| LCD too dark, unable to adjust |
1. LCD Panel |
| contrast or brightness. |
2. Regulator |
| (See |
3. Voltage Converter |
| 'CL57LCD FRU Replacement Notice' |
|
| before replacing any FRUs.) |
|
| LCD unreadable or illegible. |
1. LCD Panel |
| (See |
2. Display Control Card |
| 'CL57 LCD FRU Replacement Notice' |
3. LCD Cable |
| before replacing any FRUs.) |
|
| Missing or discolored dots |
1. See 'CL57 LCD FRU Replacement Notice' |
| on the LCD panel. |
|
| Unable to turn the LCD on and off. |
1. Regulator |
| |
2. Voltage Converter |
| |
3. LCD Cable |
| Blank screen, or extra horizontal |
1. LCD Panel |
| or vertical line(s) displayed on |
2. Display Control Card |
| upper or lower half of the LCD. |
3. LCD Cable |
| (See 'CL57 LCD FRU Replacement Notice' |
|
| before replacing any FRUs.) |
|
| Four battery indicators are blinking. |
1. Voltage Converter |
| Battery ID 1 |
2. System Board |
| Battery Status 1 |
|
| Battery ID 2 |
|
| Battery Status 2 |
|
| System status indicator is |
1. Related Device |
| incorrectly blinking or stays on. |
2. System Board |
| |
3. Indicator Card |
| System status indicator stays off, |
1. Indicator Card |
| but the POST ends without an error |
2. System Board |
| |
3. Related Device |
| Reference Diskette does not work. |
1. Diskette Drive |
| (Try another Reference Diskette |
2. System Board |
| or any bootable diskette before |
3. Diskette Drive Cable |
| replacing FRUs. Ensure all |
4. Reference Diskette |
| correct level drivers are loaded.) |
|
| Keyboard does not work. |
1. Keyboard Control Card |
| |
2. Keyboard Cable |
| |
3. Numeric Keypad if used |
| |
4. System Board |
| One or more keys do not work. |
1. Keyboard |
| (See |
2. Numeric Keypad |
| 'Ext. Keyboard/Aux. Input Device Checkout' |
3. Keyboard Control Card |
| before replacing any FRUs.) |
|
| External display problems. |
1. External Display |
| (See |
2. Display Control Card |
| 'External Display Self-Test' |
|
| before replacing any FRUs.) |
|
| Incorrect memory size during POST. |
1. System Board |
| (See 'Memory Checkout' |
2. Memory Module |
| before replacing any FRUs.) |
3. IC DRAM Card |
| Computer hang or Intermittent hang. |
1. System Board |
| (See 'Undetermined Problem' |
2. Hard Disk Drive Cable |
| before replacing any FRUs.) |
3. Hard Disk Drive |
| |
4. Replace the last device being tested |
| |
5. Display Control Card |
| |
6. Memory Module |
| |
7. IC DRAM Card |
| |
8. Voltage Converter |
| The computer goes into suspend |
1. System Board |
| mode after the POST. |
2. Voltage Converter |
| |
3. Lid Switch |
| |
4. Keyboard Control Card |
| The computer does not suspend |
1. System Board |
| or resume. |
2. Voltage Converter |
| |
3. Lid Switch |
| |
4. Keyboard Control Card |
| The computer does not power off. |
1. Voltage Converter |
| |
2. System Board |
| |
1. Indicator Card |
| Real-time clock inaccurate. |
1. Backup Battery |
| (See 'Testing the Backup Battery' |
2. System Board |
| before replacing any FRUs.) |
|
| Printer problems. |
1. See 'Printer Checkout' |
| Serial or parallel port device problems. |
1. Device |
| |
2. Cable |
| |
3. System Board |
| |
4. Serial Adapter (if attached) |
| |
5. I/O Panel Assembly |
| Internal Data/Fax modem does |
1. See 'Fax/Modem Checkout' |
| not communicate with a remote |
|
| modem or a fax |
|