POST Error Codes and Messages List (Aptiva 2170/71/72/87/90 - SL-A)

Table 2-1 POST Error Codes and Messages List

NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column.
If directed to a check procedure, replace the FRU indicated in the check procedure.
If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

BIOS Error Codes, Messages	Action/FRU
0111	ISA adapter card
I/O Parity Error	System board
0129	Check CPU speed and system board DIP switches.
CPU Clock Mismatch	See 'Machine Type
	2170
	2171/2172
	2187
	2190
	System Board Jumpers and Connectors'.
0151	1. Enter BIOS Setup and load the default settings.
Real Time Clock Error	2. CMOS battery.
0161	3. System board.
CMOS Battery Bad
0162
CMOS Checksum Error
0162	1. Ensure the system configuration set in BIOS Setup is correct.
Equipment Configuration Error	See 'BIOS Setup Utility
	2170/71/72/74
	2187/2190'
	2. Enter BIOS Setup and load the default settings.
	3. CMOS battery.
	4. System board.
For 2170 only	1. Ensure the time set in BIOS Setup is correct.
0163	See 'Date and Time'.
Date and Time Incorrect	2. CMOS battery.
0164	1. Insert the memory modules in the DIMM sockets properly,
(2170, 2187 and 2190 only)	then reboot the system.
Memory Size Change	2. Memory module. See 'Memory MAP step 005 in
	2170/71/72 or
	2187/2190'
For all machine type	3. System board.
0201
Memory Error at MMMM:SSSS:OOOOh
0301	1. Re-connect PS/2 keyboard and mouse.
PS/2 Keyboard Error or Keyboard	2. Enter BIOS Setup and load the default settings.
Not Connected	3. PS/2 keyboard
0303	4. PS/2 mouse
PS/2 Keyboard Interface Error	5. System board
0662	1. Enter BIOS Setup and load the default settings.
Onboard Floppy Drive I/O Address	2. Remove all adapter cards that are NOT factory-installed,
Conflict(s)	then reboot the system.
0662
Onboard Floppy Drive DMA Conflict(s)
0662
Onboard Floppy Drive IRQ Conflict(s)
0662	1. Diskette drive cable/connection.
Floppy Disk Controller Error	2. Diskette drive.
0662	3. System board
Floppy Drive A Error
0662
Floppy Drive B Error
0648	1. Ensure that the diskette drive is not set to [Write Protected]
Floppy Drive(s) Write Protected	in the Security Options in BIOS Setup.
	2. Load default settings in Setup.
0962	1. Enter BIOS Setup and load the default settings.
Onboard Parallel Port Conflict(s)	2. Remove all adapter cards that are NOT factory-installed,
0962	then reboot the system.
Onboard Parallel Port I/O Address
Conflict(s)
0962
Onboard Parallel Port IRQ Conflict(s)
0962
Onboard ECP Parallel Port DMA
Conflict(s)
1162
Onboard Serial Port Conflict(s)
1162
Onboard Serial Port I/O Address
Conflict(s)
1162
Onboard Serial Port IRQ Conflict(s)
1655	1. Ensure that the diskette drive is not set to [Write Protected]
Hard Disk Drive(s) Write Protected	in the Security Options in BIOS Setup.
	2. Load default settings in Setup.
1701	Make sure the hard disks are set correctly in BIOS setup.
Hard disk(s) Diagnosis failure	1. Hard disk drive cable/connection.
	2. Hard disk drive.
	3. System board.
1762	1. Enter BIOS Setup and load the default settings.
Onboard IDE Primary Channel I/O	2. Remove all adapter cards that are NOT factory-installed,
Address Conflict(s)	then reboot the system.
1762
Onboard IDE Primary Channel IRQ
Conflict(s)
1762
Onboard IDE Secondary Channel I/O
Address Conflict(s)
1762
Onboard IDE Secondary Channel IRQ
Conflict(s)
1762	Make sure that the System Boot Drive
IDE has changed (primary or	parameter in the Startup Options of BIOS
secondary, master or slave).	Setup is not set to [Drive A only].
	Load default settings in Setup.
	Insert a system diskette into diskette drive
	and reboot system.
	Make sure the diskette drive configuration
	setting in BIOS Setup is correct.
	1. Hard disk drive power.
	2. Diskette drive.
	3. System board.
1780	1. Enter BIOS Setup and load the default settings.
IDE Primary Channel Master Drive Error	2. Check IDE drive jumper.
1781	See '3.5-In. Hard Disk Drive Jumper Settings'.
IDE Primary Channel Slave Drive Error	3. IDE hard disk drive power.
1782	4. IDE hard disk drive cable/connection.
IDE Secondary Channel Master Drive	5. IDE hard disk drive.
Error
1783
IDE Secondary Channel Slave Drive Error
1780	1. Enter BIOS Setup and load the default settings.
IDE Primary Channel Master Drive	2. IDE hard disk drive cable/connection.
Changed
1781
IDE Primary Channel Slave Drive
Changed
1782
IDE Secondary Channel Master Drive
Changed
1783
IDE Secondary Channel Slave Drive
Changed
1800	1. Load default settings in Setup.
IRQ Setting Error	2. Enter BIOS Setup and set the Reset Resource Assignments
1801	parameter to Yes, then reboot the system. 'PnP/PCI Options'.
Expansion ROM Allocation Failed	3. Remove all adapter cards that are NOT factory-installed,
1802	then reboot the system
I/O Resource Conflict(s)
1803
Memory Resource Conflict(s)
1800	Do not have enough system resource allowed to allocate
PnP ISA Card(s) Disabled	for ISA adapter card.
	1. Remove the ISA adapter card.
	2. Load default settings in Setup.
	3. Enter BIOS Setup and set the Reset Resource Assignments
	parameter to Yes, then reboot the system. 'PnP/PCI Options'.
	4. Remove all adapter cards that are NOT factory-installed,
	then reboot the system
1962	1. Check hard disk configuration and reboot.
Insert system diskette and press	2. Or insert the bootable diskette, and boot up system.
Enter key to reboot.
8601	1. Re-connect PS/2 keyboard and mouse.
PS/2 Pointing Device Interface Error	2. Enter BIOS Setup and load the default settings.
8603	3. PS/2 mouse
PS/2 Pointing Device Error	4. PS/2 keyboard
8603	5. System board
PS/2 Pointing Device Error or Not
Connected
8602	1. Enter BIOS Setup and load the default settings.
Onboard Pointing Device IRQ Conflict(s)	2. Remove all adapter cards that are NOT factory-installed,
	then reboot the system.
8602	1. Make sure the Mouse is connected properly
Mouse error or	and are set correctly in BIOS Setup.
no Mouse present	2. Mouse
	3. System Board
SYSTEM HALTED, (CTRL-	The present boot attempt has been
ALT-DEL) TO REBOOT ...	aborted and the system must be rebooted.
	1. Press and hold down the CTRL and ALT
	keys and press DEL.
Hard Disk(s) failure (80)	Hard Disk Drive reset failed.
Hard Disk(s) failure (40)	Hard Disk Drive controller diagnostics failed.
Hard Disk(s) failure (20)	Hard Disk Drive initialization error.
Hard Disk(s) failure (10)	Unable to recalibrate fixed disk.
Hard Disk(s) failure (08)	Sector Verify failed.
Non-System disk or disk error	Insert a system disk into Drive A: and press <Enter>.
Replace and strike any key	If you assumed the system would boot from the
when ready	hard drive, make sure the controller is inserted
	correctly and all cables are properly attached.
	Be sure the disk is formatted as a boot
	device. Then reboot the system.
OFFENDING SEGMENT:	This message is used in conjunction with the
	I/O CHANNEL CHECK and RAM PARITY
	ERROR messages when the segment that
	has caused the problem has been isolated.
PRESS A KEY TO REBOOT	This will be displayed at the bottom of the
	screen when an error occurs that requires
	you to reboot. Press any key and the system
	will reboot.
PRESS F1 TO DISABLE NMI,	When BIOS detects a Non-maskable
F2 TO REBOOT	Interrupt condition during boot, this will allow
	you to disable the NMI and continue to boot,
	or you can reboot the system with the NMI
	enabled.
RAM PARITY ERROR -	Indicates a parity error in
CHECKING FOR SEGMENT	Random Access Memory.
...
Memory parity Error at ...	Indicates a memory parity error at a specific
	location. You can use this location along
	with the memory map for the system to find
	and replace the bad memory chips.
Memory Verify Error at ...	Indicates an error verifying a value already
	written to memory. Use the location along
	with the system's memory map to locate the
	bad chip.
OFFENDING ADDRESS NOT FOUND	This message is used in conjunction with the
	I/O CHANNEL CHECK and RAM PARITY
	ERROR messages when the segment that
	has caused the problem cannot be isolated.
ERROR ENCOUNTERED	Hard drive cannot be initialized. Be sure the
INITIALIZING HARD DRIVE	adapter is installed correctly and all cables
	are correctly and firmly attached. Also be
	sure the correct hard drive type is selected in
	Setup.
ERROR INITIALIZING HARD	Cannot initialize controller. Make sure the
DISK CONTROLLER	cord is correctly and firmly installed in the
	bus. Be sure the correct hard drive type is
	selected in Setup. Also check to see if any
	jumper needs to be set correctly on the hard
	drive.
FLOPPY DISK CNTRLR	Cannot find or initialize the floppy drive
ERROR OR NO CNTRLR	controller. Make sure the controller is
PRESENT	installed correctly and firmly. If there are no
	floppy drives installed, be sure the Diskette
	Drive selection in Setup is set to NONE.