POST Error Codes (6565/6868/6878)

POST Error Codes (6565/6868/6878)

In the following index, 'X' can represent any number.

POST Error Code	FRU/Action
000	1. Verify adapter device and Bus Master fields are enabled
SCSI Adapter not enabled.	in PCI configuration program. See documentation shipped
	with computer.
02X	1. SCSI Adapter
08X	1. SCSI Cable
Check SCSI terminator	2. SCSI Terminator
installation.	3. SCSI Device
	4. SCSI Adapter
101	1. System Board
System board interrupt failure.
102	1. System Board
System board timer error.
106	1. System Board
110	1. Memory Module
System board memory	2. System Board
parity error.
111	1. Reseat adapters
I/O channel parity error.	2. Any Adapter
	3. System Board
114	1. Adapter Memory
Adapter ROM error.	2. System Board
129	1. Processor
Internal cache test error.	2. L2 Cache Memory
	3. System Board
151	1. System Board
Real-time clock failure.
161	1. Run Setup
Bad CMOS battery.	2. CMOS Backup Battery (See Safety Information)
	3. System Board
162	1. Run Setup and verify Configuration
Configuration mismatch.	2. Had a device been added, removed, changed
	location? If yes, suspect that device.
	3. Power-on external devices first, then power-on computer.
	4. CMOS Backup Battery (See Safety Information)
	5. System Board
162	1. Diskette Drive
And unable to run	2. System Board
diagnostics.	3. Diskette Drive Cable
163	1. Time and Date Set?
Clock not updating or	2. CMOS Backup Battery (See Safety Information)
invalid time set.	3. System Board
164	1. Run Setup. Check System Summary menu for memory
POST detected a base memory	size change. See Setup Utility program.
or extended memory size	2. Run the Extended Memory Diagnostic tests.
mismatch error.
166	1. Run Flash Recovery using Boot Block.
Boot Block Check Sum Error	See Flash recovery boot block.
	2. System Board
167	1. Run Setup. Check Stepping level for the BIOS
Microprocessor installed	level needed, then perform the flash update.
that is not supported	2. Processor
by the current POST/BIOS.
168	1. Run Setup. Check to see that Ethernet and Alert on LAN error
	Alert on LAN are enabled.
	2. System Board
17X, 18X	1. C2 Security
175	1. Run Configuration. See Setup Utility program.
	2. System Board
176	1. Covers were removed from the computer.
177	1. System Board
Corrupted Administrator Password.
178	1. System Board
183	1. Enter the administrator password
184	1. Make sure Asset Care and Asset ID ™
No RFID Antenna	are enabled in Configuration/Setup.
	2. RFID Antenna
	3. System Board
185
Corrupted boot sequence.	1. Set configuration and reinstall the boot sequence.
186	1. System Board
187	1. Clear Administration password
	2. System Board
189	1. More than three password attempts were made
	to access the computer.
190	This is information only, no action required.
Chassis intrusion detector	If this code does not clear:
was cleared.	1. System Board
1XX	1. System Board
Not listed above.
201, 20X	1. Run Enhanced Diag. Memory Test
Memory data error.	2. Memory Module
	3. System Board
225	1. Unsupported Memory
229	1. L2 Cache Memory
External cache test error.	2. System Board
262	1. Run Setup. Check System Summary menu for
POST detected a base memory or	memory type change. See Setup Utility program.
extended memory type error.	2. Run the Extended Memory Diagnostic tests.
301	1. Keyboard
	2. Keyboard Cable
	3. System Board
303	1. Mouse
With an 8603 error.	2. Keyboard
	3. Keyboard Cable
	4. System Board
303	1. Keyboard
With no 8603 error.	2. Keyboard Cable
	3. System Board
3XX	1. Keyboard
Not listed above.	2. Keyboard Cable
	3. System Board
5XX	1. Video Adapter (if installed)
	2. System Board
601	1. Diskette Drive A
	2. Diskette Drive Cable
	3. System Board
602	1. Bad Diskette
	2. Verify Diskette and retry.
604	1. Run Setup and verify diskette configuration settings
And able to run diagnostics.	2. Diskette Drive A/B
	3. Diskette Drive Cable
	4. System Board
605	1. Diskette Drive
POST cannot unlock	2. Diskette Drive Cable
the diskette drive.	3. System Board
662	1. Diskette drive configuration error or wrong
	diskette drive type, run Setup Configuration.
6XX	1. Diskette Drive
Not listed above.	2. System Board
	3. External Drive Adapter
	4. Diskette Drive Cable
	5. Power Supply
762	1. Run Setup
Math coprocessor	2. Processor
configuration error.	3. System Board
7XX	1. Processor
Not listed above.	2. System Board
962	1. Run Configuration
Parallel port	2. Parallel Adapter (if installed)
configuration error.	3. System Board
9XX	1. Printer
	2. System Board
1047	1. 16-Bit AT Fast SCSI Adapter
107X	1. Check SCSI terminator installation.
Check SCSI terminator	2. SCSI Cable
installation.	3. SCSI Terminator
	4. SCSI Device
	5. SCSI Adapter
1101	1. Run Enhanced Diagnostics
Serial connector error,
possible system board failure.
1101, 1102, 1106, 1108, 1109	1. System Board
	2. Any Serial Device
1107	1. Communications Cable
	2. System Board
1102	1. Run Enhanced Diagnostics
Card selected feedback error.
1103	1. Run Enhanced Diagnostics
Port fails register check.	2. System Board
1106	1. Run Enhanced Diagnostics
Serial option cannot be turned off.	2. System Board
1107	1. Serial Device Cable
	2. System Board
1110	1. Run Enhanced Diagnostics
Register test failed.	2. System Board
1116	1. Run Enhanced Diagnostics
Interrupt error.
1117	1. Run Enhanced Diagnostics
Failed baud rate test.
1162	1. Run Configuration
Serial port configuration	2. Serial Adapter (if installed)
error.	3. System Board
11XX	1. System Board
Not listed above.
1201	1. System Board
	2. Any Serial Device
1202, 1206, 1208, 1209, 12XX	1. Dual Async Adapter/A
	2. System Board
	3. Any Serial Device
1207	1. Communications Cable
	2. Dual Async Adapter/A
13XX	1. Game Adapter
1402	Information only
Printer not ready.
1403	No paper error, or interrupt failure. Information only
1404	1. Run Enhanced Diagnostics
System board timeout failure.
1405	1. Run Enhanced Diagnostics
Parallel adapter error.
1406	1. Run Enhanced Diagnostics
Presence test error.
14XX	Check printer before replacing system board.
Not listed above.	1. Printer
	2. System Board
15XX	1. SDLC Adapter
1692	1. Run FDISK to ensure at least one
Boot sequence error.	active partition is set active.
16XX	1. 36/38 Workstation Adapter
1762	1. Run Configuration. See Setup Utility program.
Hard disk drive
configuration error.
1780 (Disk Drive 0)	1. See Power Supply
1781 (Disk Drive 1)	2. Hard Disk Drive
1782 (Disk Drive 2)	3. System Board
1783 (Disk Drive 3)	4. Hard Disk Cable
	5. Power Supply
180X, 188X	1. Run Setup and verify PCI/ISA configuration settings.
PCI configuration or	2. If necessary, set ISA adapters to 'Not available'
resource error.	to allow PCI adapters to properly configure.
	3. Remove any suspect ISA adapters.
	4. Rerun diagnostics.
	5. PCI Adapter
1962	1. Possible hard disk drive problem, see
Boot sequence error.	Hard disk drive boot error.
209X	1. Diskette Drive
	2. Diskette Cable
	3. 16-bit AT Fast SCSI Adapter
20XX	1. BSC Adapter
Not listed above
21XX	1. SCSI Device
	2. 16-bit AT Fast SCSI Adapter
	3. Alternate BSC Adapter
2401, 2402	If screen colors change.
	1. Display
2401, 2402	If screen colors are OK.
	1. System Board
	2. Display
2409	1. Display
2410	1. System Board
	2. Display
2462	1. Check cable connections.
Video memory	2. Run Setup and verify video configuration settings.
configuration error.	3. Video Memory Modules
	4. Video Adapter (if installed)
	5. System Board
3015, 3040	Check for missing wrap or
	terminator plug on the adapter.
	1. Network Attached?
	2. LF Translator
	3. Cable Problem
	4. PC Network Adapter
30XX	1. PC Network Adapter
	2. LF Translator
	3. Cable Problem?
3115, 3140	1. Network Attached?
	2. LF Translator
	3. Alternate PC Network-Adapter
	4. Cable Problem
31XX	1. Alternate PC Network Adapter
	2. LF Translator
	3. Cable Problem
36XX	1. GPIB Adapter
38XX	1. DAC Adapter
4611, 4630	1. Multiport/2 Interface Board
	2. Multiport/2 Adapter
4612, 4613 4640, 4641	1. Memory Module Package
	2. Multiport/2 Adapter
4650	1. Multiport Interface Cable
46XX	1. Multiport/2 Adapter
Not listed above.	2. Multiport/2 Interface Board
	3. Memory Module
5600	1. Financial System Controller Adapter
5962	1. Run Configuration
An IDE device (other than	2. CD-ROM Drive
hard drive) configuration error.	3. CD-ROM Adapter
	4. ZIP or other ATAPI device
	5. System Board
62XX	1. 1st Store Loop Adapter
	2. Adapter Cable
63XX	1. 2nd Store Loop Adapter
	2. Adapter Cable
64XX	1. Network Adapter
71XX	1. Voice Adapter
74XX	1. Video Adapter (if installed)
76XX	1. Page Printer Adapter
78XX	1. High Speed Adapter
79XX	1. 3117 Adapter
80XX	1. PCMCIA Adapter
84XX	1. Speech Adapter
	2. Speech Control Assembly
8601, 8602	1. Pointing Device (Mouse)
	2. System Board
8603, 8604	1. System Board
	2. Pointing Device (Mouse)
86XX	1. Mouse
Not listed above	2. System Board
89XX	1. PC Music Adapter
	2. MIDI Adapter Unit
91XX	1. Optical Drive
	2. Adapter
96XX	1. SCSI Adapter
	2. Any SCSI Device
	3. System Board
10101, 10102, 10104	1. Have customer verify correct operating system
10105, 10106, 10107	device drivers are installed and operational.
10108, 10109, 10111	2. Modem
10112, 10113, 10114
10115, 10116
10103, 10110, 101171	1. System Board
	2. Data/Fax Modem
10117	1. Check system speaker
Not listed above.	2. Check PSTN cable
	3. External DAA (if installed)
	4. Modem
10118	1. Run Diagnostics and verify the
	correct operation of the modem slot
	2. Modem
10119	1. Diagnostics detected a non-IBM modem
	2. Modem
10120	1. Check PSTN Cable
	2. External DAA (if installed)
	3. Modem
10132, 10133, 10134	1. Modem
10135, 10136, 10137
10138, 10139, 10140
10141, 10142, 10143
10144, 10145, 10146
10147, 10148, 10149
10150, 10151, 10152
10153	1. Data/Fax Modem
	2. System Board
101XX	1. Modem Adapter/A
Not listed above.	2. Data/Fax Modem
	3. System Board
10450, 10451, 10490	1. Run Enhanced Diagnostics
10491, 10492, 10499	2. Hard Disk Drive
Read/write error.	3. System Board
10452	1. Run Enhanced Diagnostics
Seek test error.
10453	Information only
Wrong drive type?
10454	1. Run Enhanced Diagnostics
Sector buffer test error.
10455, 10456	1. Run Enhanced Diagnostics
Controller error.
10459	Information only
Drive diagnostic command error.
10461	1. Run Enhanced Diagnostics
Drive format error
10462	1. Run Enhanced Diagnostics
Controller seek error.
10464	1. Run Enhanced Diagnostics
Hard Drive read error.
10467	1. Run Enhanced Diagnostics
Drive non fatal seek error.
10468	1. Run Enhanced Diagnostics
Drive fatal seek error.
10469	1. Run Enhanced Diagnostics
Drive soft error count exceeded.
10470, 10471, 10472	1. Run Enhanced Diagnostics
Controller wrap error.
10473	Low level format might be required. Information only
Corrupt data.
10480	1. Hard Disk Drive (ESDI)
	2. Drive Cable
	3. System Board
10481	1. Run Enhanced Diagnostics
ESDI drive D seek error.
10482	1. Run Enhanced Diagnostics
Drive select
acknowledgement bad.
106X1	1. Check Configuration
	2. Ethernet Adapter
10635	1. Power-off computer, wait ten seconds;
	then power-on the computer.
	2. Ethernet Adapter
10651, 10660	1. Check Cables
	2. Ethernet Adapter
106XX	1. Ethernet Adapter
Not listed above.
107XX	1. 5.25-inch External Diskette Drive
	2. 5.25-inch Diskette Drive Adapter/A
109XX	1. ActionMedia Adapter/A
Check the adapter cables.	2. System Board
112XX	1. SCSI Adapter
This adapter does not have cache.	2. Any SCSI Device
	3. System Board
119XX	1. 3119 Adapter
121XX	1. Modem Adapter
	2. Any Serial Device
	3. System Board
136XX	1. ISDN Primary Rate Adapter
	2. System Board
137XX	1. System Board
141XX	1. Realtime Interface Coprocessor
	Portmaster™ Adapter/A
143XX	1. Japanese Display Adapter
	2. System Board
14710, 14711	1. System Board Video Adapter
	2. Adapter Video Memory
148XX	1. Video Adapter
14901, 14902 1491X, 14922	1. Video Adapter (if installed)
	2. System Board
	3. Display (any type)
14932	1. External Display
	2. Video Adapter
161XX	1. FaxConcentrator™ Adapter
164XX	1. 120 MB Internal Tape Drive
	2. Diskette Cable
	3. System Board
16500	1. 6157 Tape Attachment Adapter
16520, 16540	1. 6157 Streaming Tape Drive
	2. 6157 Tape Attachment Adapter
166XX, 167XX	1. Token Ring Adapter
	2. System Board
18001 to 18029	1. Wizard Adapter
	2. Wizard Adapter Memory
18031 to 18039	1. Wizard Adapter Cable
185XXXX	1. DBCS Japanese Display Adapter/A
	2. System Board
20001 to 20003	1. Image Adapter/A Image-I Adapter/A
	2. Memory Module DRAM, VRAM
20004	1. Memory Module DRAM, VRAM
	2. Image Adapter/A Image-I Adapter/A
20005 to 20010	1. Image Adapter/A Image-I Adapter/A
	2. Memory Module DRAM, VRAM
200XX	1. Image Adapter/A Image-I Adapter/A
Not listed above.	2. Memory Module DRAM, VRAM
	3. System Board
20101 to 20103	1. Printer/Scanner Option
	2. Image Adapter/A
	3. Memory Module DRAM, VRAM
20104	1. Memory Module DRAM, VRAM
	2. Printer/Scanner Option
	3. Image Adapter/A
20105 to 20110	1. Printer/Scanner Option
	2. Image Adapter/A
	3. Memory Module DRAM, VRAM
Image Adapter/A Memory	1. Replace memory module (shown in graphic.)
Test failure indicated
by graphic of adapter.
206XX	1. SCSI-2 Adapter
	2. Any SCSI Device
	3. System Board
208XX	1. Any SCSI Device
Verify there are no duplicate
SCSI ID settings on the same bus.
210XXXX	1. SCSI Hard Disk Drive
Internal bus, size unknown.	2. SCSI Adapter or System Board
210XXX1	3. SCSI Cable
External bus, size unknown.	4. SCSI ID Switch (on some models)
Tape Drive amber LED	1. Tape Drive
remains on.	2. SCSI Cable (internal)
	3. SCSI Adapter or System Board
Tape Drive green 'in use'	1. Tape Drive
LED fails to come on.	2. SCSI Adapter or System Board
	3. SCSI Cable (internal)
	4. SCSI Cable (external)
Tape automatically ejected	1. Tape Cassette
from drive.	2. Drive
SCSI ID on rotary switch does	1. Rotary Switch Circuit Board
not match SCSI ID set in	2. Circuit Board Cable
configuration. Verify drive	3. Tape Drive
switches inside cover are set
to zero.
Tape sticks/breaks in drive.	Verify that the tapes used
	meet ANSI standard X3B5.
	1. Tape Cassette
212XX	1. SCSI Printer
	2. Printer Cable
213XX	1. SCSI Processor
214XX	1. WORM Drive
215XXXC	1. CD-ROM Drive I, CD-ROM Drive II,
215XXXD	Enhanced CD-ROM Drive II, Any CD-ROM Drive
215XXXE	2. SCSI Cable
215XXXU	3. SCSI Adapter or System Board
If an external device, and
power-on LED is off, check
external voltages.
216XX	1. Scanner
217XX	1. Rewritable Optical Drive
If an external device, and	2. SCSI Adapter or System Board
power-on LED is off, check	3. SCSI Cable
external voltages.
218XX	1. Changer
Check for multi CD
tray, or juke box.
219XX	1. SCSI Communications Device
24201Y0, 24210Y0	1. ISDN/2 Adapter
Be sure wrap plug is	2. ISDN/2 Wrap Plug
attached.	3. ISDN/2 Communications Cable
273XX	1. 1 Mbps Micro Channel Infrared LAN Adapter
27501, 27503 27506, 27507	1. ServerGuard Adapter
	2. System Board
27502, 27504, 27510	1. ServerGuard Adapter
27511, 27533, 27534
27536, 27537
27509	1. Remove redundant adapters, run
	Auto Configuration program, then retest.
27512	1. WMSELF.DGS diagnostics file missing.
	2. WMSELF.DGS diagnostics file incorrect.
27535	1. 3V Lithium Backup Battery
	2. ServerGuard Adapter
27554	1. Internal Temperature out of range
	2. ServerGuard Adapter
27555, 27556	1. ServerGuard Adapter
	2. Power Supply
27557	1. 7.2V NiCad Main Battery Pack
	2. ServerGuard Adapter
27558, 27559, 27560, 27561	1. PCMCIA Type II Modem
	2. ServerGuard Adapter
27562	1. External Power Control not connected
	2. External Power Control
	3. ServerGuard Adapter
27563, 27564	1. External Power Control
	2. ServerGuard Adapter
275XX	1. Update Diagnostic Software
27801 to 27879	1. Personal Dictation System Adapter
	2. System Board
27880 to 27889	1. External FRU (Speaker, Microphone)
I999030X	Possible hard disk drive
Hard disk reset failure.	problem, see Hard disk drive boot error.