Miscellaneous Error Messages (6565/6868/6878)

Miscellaneous Error Messages (6565/6868/6878)

Message/Symptom	Action/FRU
CMOS Backup Battery	1. CMOS Backup Battery
inaccurate.	See Safety Information
	2. System Board
Changing colors.	1. Display
Computer will not power-off.	See Power Supply
	1. Power Switch
	2. System Board
Computer will not RPL from server	1. Ensure Network is in startup sequence as
	first device or first device after diskette.
	2. Ensure Network adapter is enabled for RPL
	3. Network adapter (Advise network administrator
	of new MAC address)
Computer will not Wake On LAN™	1. Check power supply and signal cable
	connections to network adapter.
	2. Ensure Wake On LAN feature is enabled in
	Setup/Configuration. See Setup Utility program.
	3. Ensure network administrator is
	using correct MAC address.
	4. Ensure no interrupt or I/O address conflicts.
	5. Network adapter (Advise network
	administrator of new MAC address)
Dead computer.	See Power Supply
	1. Power Switch
	2. Power Supply
	3. System Board
Diskette drive in-use light	1. Diskette Drive
remains on or does not light	2. System Board
when drive is active.	3. Diskette Drive Cable
Flashing cursor with an	1. System Board
otherwise blank display.	2. Primary Hard Disk Drive
	3. Hard Disk Drive Cable
Incorrect memory size	1. Run the Memory tests.
during POST.	2. Memory Module
	3. System Board
'Insert a Diskette' icon	1. Diskette Drive
appears with a known-good	2. System Board
diagnostics diskette in the	3. Diskette Drive Cable
first 3.5-inch diskette drive.	4. Network Adapter
Intensity or color varies from left	1. Display
to right of characters and color bars.	2. System Board
No power, or fan not running.	1. See Power Supply
Nonsystem disk or disk	1. Diskette Drive
error type message with a	2. System Board
known good diagnostic diskette.	3. Diskette Drive Cable
Other display symptoms not	1. See Display
listed above (including blank	2. System Board
or illegible display).	3. Display
Power-on indicator or hard	1. Power Supply
disk drive in-use light not on,	2. System Board
but computer works correctly.	3. LED Cables
Printer problems.	1. See Printer
Program loads from the	1. Run Setup
hard disk with a	2. Diskette Drive
known-good diagnostics	3. Diskette Drive Cable
diskette in the first 3.5-inch	4. System Board
diskette drive.	5. Power Supply
RPL computer cannot	1. If network admin. is using LCCM
access programs from its	Hybrid RPL, check startup sequence:
own hard disk.	First device: network;
	Second device: hard disk
	2. Hard disk drive
RPL computer does not	1. Check startup sequence
RPL from server.	2. Check the network adapter LED status
Serial or parallel port device	1. External Device Self-Test OK?
failure (system board port).	2. External Device
	3. Cable
	4. System Board
Serial or parallel port device	1. External Device Self-Test OK?
failure (adapter port).	2. External Device
	3. Cable
	4. Alternate Adapter
	5. System Board
Some or all keys on the	1. Keyboard
keyboard do not work.	2. Keyboard Cable
	3. System Board