NETFINITY3000: SERVERAID 3X are ONLY SUPPORTED in PCI SLOT 3

Subject: NETFINITY 3000: SERVERAID 3X ONLY SUPPORTED IN PCI SLOT-3
Updated Netfinity server RETAIN Tip:

Record number: H164701 Device: D/T8476 Model: M Hit count: UHC00070 Success count: USC0000 Publication code: PC50 Tip key: 003 Date created: O98/08/31 Date last altered: A99/08/11 Owning B.U.: USA

Abstract: NETFINITY 3000: SERVERAID 3X ONLY SUPPORTED IN PCI SLOT-3

TEXT:

Netfinity 1000/3000: Mechanical fit concerns with ServeRAID.

SYMPTOMS:

Due to mechanical fit concerns, only a single ServeRAID-3H Ultra SCSI Adapter or a single ServeRAID-3L Ultra SCSI Adapter that is installed in PCI slot-3 is supported in a Netfinity 3000 server or Netfinity 1000 server.
Any controller installed in PCI slot-3, will become the boot device.

Note: PCI slot-3 is the farthest away from the motherboard.

PROBLEM ISOLATION AIDS:

The system is any of the following IBM servers:
a Netfinity 3000 server, Type 8476, any Model.
a Netfinity 1000 server, Type 8477, any Model.
The system is configured with one of the following:
a Netfinity ServeRAID-3H Ultra2 SCSI Adapter, Option P/N 01K7207, FRU P/N 01K7396.
a Netfinity ServeRAID-3L Ultra2 SCSI Adapter, Option P/N 01K7364, FRU P/N 01K7352.
The system has the described symptom.

FIX:

Remove the Adaptec Controller from slot-3.
Install the desired ServeRAID Controller into slot-3.

If desired, place the Adaptec controller into an available slot.

DETAILS:

The Adaptec card that is normally installed in PCI slot-3 can be installed in PCI slot-2 (middle PCI slot) or PCI slot-1 (PCI slot closest to the motherboard).

Note: When the Adaptec card is in either of these slots (1 or 2), it will not function as the boot device.

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