Intermittent Problems (TP 380XD, 385XD, 380Z - 2635)



Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as:
cosmic radiation, electrostatic discharge, or software errors.
FRU replacement should only be considered when a recurring problem exists.

When analyzing the intermittent problem, do the following:
  1.  Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  2.  If no error is detected, do not replace any FRUs.
  3.  If any error is detected, replace the FRU shown by the FRU code.
     Rerun the test to verify that no more errors exist.


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