Software/Hardware Mismatch Problems
If a failure appears to be the result of a defective FRU, but you don't find a problem, there might be a software and hardware mismatch. These problems might be intermittent, and they are usually difficult to diagnose. If you are experiencing this type of problem, and the operating system is of the 'direct driver' variety, which bypasses the BIOS interface, such as:
Adapter and Software Compatibility
Hardware adapters for some operating systems must be approved by the software vendor to be compatible with that software. The approval is specific to the system, adapter E.C. level, and the software version. Contact the software vendor to confirm that system and adapter configuration is supported by their software level.
The compatibility support is especially important for, (but not limited to), all LAN adapters and RIPL applications.
Software Failures After a Hardware Change
After the initial installation, any changes in the hardware configuration (addition or changes of adapters or features), might result in computer failures and require the reinstallation of the operating system or the software revisions.
Specific hardware configuration changes (such as memory address, interrupt level, or programmable option select), might result in a computer failure if the software has unique operating requirements.
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