A.S.M.A. DIAL-OUT FUNCTION MAY NOT COMMUNICATE ALERT

Subject: A.S.M.A. DIAL-OUT FUNCTION MAY NOT COMMUNICATE ALERT
New PC Server / Netfinity server RETAIN TIP:

Record number: H163746 Device: D/T8650 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/05/19 Date last altered: A98/05/20 Owning B.U.: USA
Abstract: A.S.M.A. DIAL-OUT FUNCTION MAY NOT COMMUNICATE ALERT

SYMPTOM:

The Automatic Dialout function of the ASMA (Advanced Systems Management Adapter) dials out, but the receiving numeric or alphanumeric pager does not receive the alert.

PROBLEM ISOLATION AIDS:

All of the following must be true for this TIP to apply:

The System is any IBM PC Server or Netfinity server that supports and is properly configured with a ASMA (Advanced Systems Management Adapter) Option P/N 94G7578 (FRU P/N 12J4743) or Option P/N 94G5570 (FRU P/N 76H3240).
The Server is properly configured with a supported modem that the ASMA is properly configured to operate.

FIX:

Add one or more commas " , " at the end of the telephone number configured for the "Alert Dialout" function in the "Service Processor Manager". Each comma will cause a 2 second delay(*) from the time that the ASMA completes dialing to the time that the numeric or alphanumeric alert is transmitted.

See the 'Service Processor Manager for Netfinity User's Guide' P/N 05L1468 for setting dialout functions for the ASMA.

The "Service Processor Manager for Netfinity User's Guide" is available in pdf format on the IBM Website at the following

URL: http://www.pc.ibm.com/files

Search on "Service Processor Manager"

(*) The delay time is dependent on the Paging Service receiving the dialout.

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