Read This First

Read This First

This hardware maintenance section contains information for the IBM ThinkPad 365 computer.

The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU.

  1.  Name and phone number of servicer.
  2.  Date of service.
  3.  Date when part failed.
  4.  Date of purchase.
  5.  Failure symptoms, error codes appearing on display,  and beep symptoms.
  6.  Procedure index and page number in which failing FRU was detected.
  7.  Failing FRU name and part number.
  8.  Machine type, model number, and serial number.
  9.  Customer's name and address.

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to 'What to Do First'

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