Read This First (SelectaDock II - III)

Read This First

Before you go to the checkout guide, be sure to read this section.

  Important Notes

How to Use Error Messages

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index.

How to Diagnose Multiple FRUs

When the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change.

What to Do First

The servicer must include the following in the FRU exchange form or FRU return form that is attached to the returned FRU.
  1.  Name and phone number of servicer
  2.  Date of service
  3.  Date when FRU failed
  4.  Date of purchase
  5.  Failure symptoms, error codes appearing on display,  and beep symptoms
  6.  Procedure index and page number in which failing FRU was detected
  7.  Failing FRU name and FRU number
  8.  Machine type, model number, and serial number
  9.  Customer's name and address

Before checking problems with the computer, refer to the following to determine if the warranty applies.

Warranty Note
During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.

The following is not covered under warranty:

If the following symptoms are present, they may indicate damage caused by nonwarranted activities:

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