Undetermined Problems (Netfinity 7000 - 8651)

Undetermined Problems

You are here because the diagnostic tests did not identify the failure, the Devices List is incorrect, or the system is inoperative.


  1.  If you suspect a software mismatch is causing  failures (solid or intermittent), be sure to see 'Configuration Conflicts'.
  2.  A corrupt CMOS can cause undetermined  problems, go to 'NVRAM and RTC Settings (Switch 56A1-1)'  and follow the procedure to reset the server's NVRAM and RTC settings.

Check the LEDs on all the power supplies. If the LEDs indicate the power supplies are working correctly, return here and do the following:
  1.  Power-off the computer.
  2.  Remove or disconnect the following (one at a time)  until you find the failure (power-on the computer and  reconfigure each time).

    NOTE: Minimum operating requirements vary for each  computer. For example, an IML drive in the drive startup sequence (IML systems only).

  3.  Power-on the computer. If the problem remains,  suspect the following FRUs in the order listed:

NOTE: If the problem goes away when you remove an adapter from the system, and replacing that adapter does not correct the problem, suspect the system board then the processor board(s).

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