Undetermined Problems (Netfinity 7000 - 8651)
Undetermined Problems
You are here because the diagnostic tests did not identify
the failure, the Devices List is incorrect, or the system is
inoperative.
NOTE:
- If you suspect a software mismatch is causing
failures (solid or intermittent), be sure to see
'Configuration Conflicts'.
- A corrupt CMOS can cause undetermined
problems, go to 'NVRAM and RTC Settings (Switch 56A1-1)'
and follow the procedure to reset the server's NVRAM and RTC settings.
Check the LEDs on all the power supplies. If the LEDs
indicate the power supplies are working correctly, return
here and do the following:
- Power-off the computer.
- Remove or disconnect the following (one at a time)
until you find the failure (power-on the computer and
reconfigure each time).
- Any external devices
- Surge suppressor device (on the computer)
- Modem, printer, mouse, or non-IBM devices
- Each adapter
- Drives
- Memory-Module Kits
(Minimum requirement = 1 bank of 64 MB DIMMs)
NOTE: Minimum operating requirements vary for each
computer. For example, an IML drive in the drive startup sequence (IML systems only).
- Power-on the computer. If the problem remains,
suspect the following FRUs in the order listed:
- System Board
- Processor Board
- Front Panel
NOTE: If the problem goes away when you remove an
adapter from the system, and replacing that adapter
does not correct the problem, suspect the system
board then the processor board(s).
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