General CHECKOUT - Micro Channel
< ERROR CODES (Micro Channel) |
- IML and IPL Errors
- Checking Startup Sequence and Hard Disk Drive <--- I999xxxx Error codes
Symptoms - Micro Channel Machines
- SYMPTOM-to-FRU Index
- NO-Beep Symptoms
- Beep Symptoms
- Audio Symptoms
- Miscellaneous Symptoms
- System Error Log
- MCA - Devices List
- RAID Adapter LEVEL / STATUS / MESSAGE Table
- SCSI Fixed Disk Diagnostic Error Return Codes
- Missing non SCSI Device
- Missing SCSI and non SCSI Devices
- Missing SCSI Device
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|001|
+---+
- Power-off the computer and all external devices.
- Check all cables and power cords.
- Make sure there are no diskettes in the drives.
- Set all display controls to the middle position.
- Power-on all the external devices.
- Power-on the computer.
Notes:
- On some computers, two tamper-evident switches are installed on the adapter guide located at the lower-left front of the system unit frame. Both switches must be in the 'up' or 'on' position to supply power to the system. (Move the blue slider up until it contacts the metal actuator arms of the two switches. The switches 'click' when activated.) If the switches fail to activate, they must be adjusted or replaced. To adjust the switches, remove the adapter guide with the switches from the system unit. Form the actuator arms so the switches activate when the slider is moved up half the distance of its travel.
- If you get a POST error code, press the pause key (while the error code is on the screen). Write down any error codes that are displayed, then press F1 to continue.
- If the computer hangs with a POST error, go to SYMPTOM-to-FRU Index (MC) Micro Channel'.
- On some Model 95 computers, the customer has the ability to suppress the Press F1 for Setup and Diagnostic prompt. If the prompt does not appear, continue wit this MAP.
- Check for the following responses:
- One or two short beeps.
- Readable instructions or the Main Menu.
DID YOU RECEIVE the CORRECT RESPONSES ?
+---+
Yes No-+002|Find the failure symptom in the
| +---+SYMPTOM-to-FRU Index (MC)
+-+-+
|003|
+---+
ARE ANY EXTERNAL SCSI DEVICES ATTACHED TO the SYSTEM ?
+---+
Yes NO-+004|Go to step 007
| +---+
+-+-+
|005|
+---+
DID the POWER-ON GOOD INDICATOR FOR ALL OFF the EXTERNAL
SCSI DEVICES COME ON ?
+---+
Yes No-+006|Check the voltages.
+-+-+ +---+Go to 'Related Service Information'
|007|
+---+
DID YOU RECEIVE A POST ERROR CODE ?
+---+
Yes No-+008|Note: You might have an intermittent failure.
| +---+ Go to 'System Error Log' to see if any
| errors are logged. If no errors are logged
| or if the error log is not supported, go to
| step 022
+-+-+
|009|
+---+
IS the FIRST POST ERROR CODE 0106XXXX 0166XXXX or 0167XXXX ?
+---+
Yes No-+010|Go to step 012
| +---+
|
There is a network communication problem. Go to
'Symptom-to-FRU Index (MC)' and find the
error code. If you suspect another type of network
problem, or you just want to test the network adapter,
go to 'Network Service Procedures'
+-+-+
|012|
+---+
DOES the SYSTEM HAVE A SCSI ADAPTER OR DEVICE INSTALLED
OR CONNECTED EXTERNALLY ?
+---+
Yes No-+013|Go to step 022
+---+ +---+
|014|
+-+-+
|
+-+-+
|015|
+---+
IS the FIRST POST ERROR CODE WITHIN the RANGE OF
02080000 190I TO 02470000 190I ?
+---+
Yes No-+016|Go to step 022
| +---+
+-+-+
|017|Start the system programs.
+---+
Note: For instructions on starting the system programs.
see 'Starting System Program Diagnostics'
- Verify the 'Enable/Disable' settings are correct. (If you
are not familiar with this settings, see 'SCSI Device
Default Settings').
Note: If you receive a warning on the screen regarding the
'Keep/Remove' settings, follow the instructions on
the screen before continuing.
DID YOU HAVE TO CORRECT ANY OF the ENABLE/DISABLE SETTINGS ?
+---+
Yes No-+018|
| +---+
| Go to 'Symptom-to-FRU Index (MC)'
| Before replacing any SCSI devices, verify there are no
| duplicate SCSI ID settings on the same bus.
+-+-+
|019|Restart the computer (power-off, then on).
+---+
DID the POST ERROR REMAIN ?
+---+
Yes No-+020|
| +---+
| If you suspect another problem, or you want to run
+-+-+ System Checkout, go to step 022.
|021|
+---+
----- go to 'Symptom-to-FRU Index (MC)'
+---+
|022|- Start the system programs.
+---+
Note: For instructions on starting the system programs.
see 'Starting System Program Diagnostics'
- If you are not at the Main Menu, follow the instructions
on the screen to advance to the Main Menu, then press
Ctrl+A and run system checkout.
Go to 'Related Service Information' for:
° 'UNDETERMINED Problems' (computer hangs)
° Incorrect keyboard responses
° Incorrect printer responses
° Incorrect display responses (jittering, rolling,
shifting, changing colors, or out of focus)
Note: If a minimum of 896KB of memory is not active,
the diagnostic tests cannot be loaded.
IS the DEVICES LIST CORRECT ?
+---+
Yes No-+023|
| +---+
| Go to 'Devices List'. If that does not correct the
| problem, go to 'UNDETERMINED Problems'
|
+-+-+
|024|- Run the advanced diagnostic tests.
+---+
DID the TEST IDENTIFY A FAILURE ?
Note: If the test start but do not complete and you
cannot continue, replace the device that was
being tested.
+---+
Yes No-+025|
| +---+
| Note: If you noticed an error symptom or if you
| received any POST error codes when the
| computer was powered-on, go to
| 'Symptom-to-FRU Index (MC)'.
|
| You might have an intermittent problem
|
| ° Check for damaged cables or connectors.
| ° Reseat all adapters, drives, and modules.
| ° Check the system fan.
| ° Go to 'Power Supply Voltage Check' to
| check voltages.
| ° Start an error log and run the tests multiple times.
| ° If you did not find a problem, go to
| 'UNDETERMINED Problems'.
+-+-+
|026|
+---+
Follow the instructions on the screen. If that does not correct
the problem, go to Symptom-to-FRU Index (MC)
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