General CHECKOUT - Type 62xx-65xx/68xx and 2134-2176 (100-300/700 Series/Aptiva)

  General CHECKOUT - 2134-2176

  For Aptiva 2134-2176 / Undetermined Problems Check the POST Error History

The POST Error History can be accessed only during the initial (cold boot) long POST
when the POST Configuration icon   appears.

POST Error History example

  |  The following errors where detected when the system was       |
  |  started:                                                      |
  |                                                                |
  |    5962   Configuration Error                                  |
  |    162    Configuration Error                                  |
  |    301    Keyboard Error   <-- most recent error               |
  |                                                                |
  |  Press Enter to run the Configuration Utility or Esc to        |
  |  continue.                                                     |

General CHECKOUT - Type 62xx-65xx/68xx and 2134-2176

This general checkout procedure is only for Type 62xx-65XX/68XX and 2134-2176 computers. This procedure is designed to be used with the Personal Computer Type 65XX and 68XX Diagnostic Diskette  or Diagnostics and Utilities CD  for 2134-2176 machines.

  The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed, or Aborted,  the test programs check the error-return code at test completion. See 'Return Codes'
General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package

 +---- Notes -------------------------------------------+
 | 1. Before replacing any FRUs, ensure the latest      |
 |    level of BIOS is installed on the System.         |
 |    A down-level BIOS may cause false errors and      |
 |    unnecessary replacement of the system board.      |
 |    For more information on how to determine and      |
 |    obtain the latest level BIOS, see BIOS levels     |
 | 2. If multiple error codes are displayed, diagnose   |
 |    the first error code displayed.                   |
 | 3. If the computer hangs with a POST error, go to    |
 |    Symptom-to-FRU Index                              |
 | 4. If the computer hangs and no error is displayed,  |
 |    go to Undetermined Problem                        |
 | 5. If a device is not highlighted on the Module Test |
 |    menu, that device may be defective.               |

 - Power-off the computer and all external devices.
 - Check all cables and power cords.
 - Set all display controls to the middle position.
 - Insert the Diagnostics diskette into drive A.
 - Power-on all external devices.
 - Power-on the computer.
 - Check for the following responses:
    1. One or two beeps (depending on the diagnostics version level.
    2. Readable instructions or the Main Menu.
  Yes   No-+002|If Rapid Resume is displayed, do the following:
   |       +---+  1. Disable Rapid Resume, see 'Running Rapid Resume Manager'
   |              2. Run the Diagnostics tests.
   |              3. Enable Rapid Resume after service is complete.
   |                -- or --
   |         If the computer hangs during Rapid Resume
   |         do the following.
   |              1. Power-off, then, power-on the computer.
   |              2. When the hard-disk drive activity light comes on
   |                 press  Ctrl+Alt+Del  to exit Rapid Resume and
   |                 restart the computer.
   |                 (Rapid Resume is now turned off.)
   |                -- or --
   |         Go to the 'Symptom-to-FRU Index'
  Yes   No-+004| Warning !
   |       +---+ A customized setup configuration (other than
   |             default settings) might exist on the computer.
   |             Running the Setup Utility program might alter
   |             those setting. Note the current configuration
   |             settings and verify that the settings are in
   |             place when service is complete.
 +-+-+           Go to 'Module Test Menu and Hardware Configuration Report'
  Run the Advanced Diagnostic test. If necessary, refer to
  'Diagnostic and Test Information'.

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