Use the following information to run the diagnostic
programs. These programs are designed to test the IBM
Netfinity 5500. If you want to test a non-IBM product, refer
to the information that comes with that product.
Note: When you run the diagnostic programs, a single
problem might cause several error messages. When
this occurs, work to correct the cause of the first error
message. After the cause of the first error message is
corrected, the other error messages usually will not
occur the next time you run the test.
Running Diagnostic Programs
While you are running the diagnostic programs, F1 displays Help information.
Pressing F1 from within a help screen provides a help index from which you can select different categories.
Pressing Esc exits Help and returns to where you left off.
- To run the diagnostic programs, you must start
the server with the highest level password.
That is, if you enter the power-on password and
an administrator password is set, you cannot run
the programs. You can only view the error
messages in the Test Log.
You must enter the administrator password to run
the diagnostic programs.
- If the server stops during testing and you cannot
continue, restart the server and try running the
diagnostic programs again. If the problem
persists, have the system serviced.
- If the diagnostic tests do not find a problem but
the problem persists during normal operations, see Symptom-to-FRU Index
and look for the problem symptom.
- You might have to install a wrap connector on
the active parallel or serial port to obtain
accurate test results for these ports.
- You might need a scratch diskette to obtain
accurate test results when testing the diskette drive.
- The keyboard and mouse (pointing device) tests
assume that a keyboard and mouse are attached to the server.
To start the diagnostic programs:
- Turn on the server and watch the screen.
If the server is turned on already, shut down the
operating system and restart the server.
- When the message F2 for Diagnostics appears,
If a power-on password or administrator password is
set, the server prompts you for it.
Type in the appropriate password, then, press Enter.
- The Diagnostic Programs screen appears.
- Select either Extended or Basic from the top of the screen.
- Select the test you want to run from the list that
appears, then, follow the instructions on the screen.
When the tests have completed, you can view the
Test Log by selecting Utility from the top of the screen.
Also, you can view server configuration information
(such as system configuration, memory contents,
interrupt request (IRQ) use, direct memory access
(DMA) use, device drivers, and so on) by selecting
Hardware Info from the top of the screen.
If the hardware checks out OK but the problem persists
during normal server operations, a software error might be
the cause. If you suspect a software problem, refer to the
information that comes with the software package.
Viewing the Test Log:
Please see the LEGAL - Trademark notice.
Feel free - send a for any BUG on this page found - Thank you.